This website is operated by Throughout the website, the terms “we”, “our” and “our” refer to provides this website, including all information, tools and Services available from this website to you, the user, provided that you accept all terms, conditions, policies and the notice stated herein.

By visiting our website and/or purchasing something from us, you participate in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”) Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including but not limited to browser users, suppliers, customers, sellers and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, then you may not access the website or use any of the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the existing store are also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after posting any changes will constitute acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and Services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have attained the age of majority in the state or province in which you reside, and that you have consented to us allowing any of your minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose, and in the course of using the Services, you may not violate any laws in your jurisdiction ( including but not limited to copyright law).
You may not transmit any worms or viruses or any code of a destructive nature.
Violation or breach of any Terms will result in immediate termination of your Service.

We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (excluding credit card information), may be transmitted unencrypted and involves (a) transmissions over various networks; and (b) changes to conform and adapt to the specifications of connected networks or devices. Credit card information is always encrypted in transit.
You agree not to copy, reproduce, copy, sell, resell, or otherwise exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website that the Service provided without our express written permission.
The headings used in this agreement are for convenience only and will not limit or affect these Terms.

We are not responsible if the information available on this website is incorrect, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timely sources of information. more time. Any reliance on material on this website is at your own risk.
This website may contain some historical information. Historical information is not necessarily current information and is provided for your reference only. We reserve the right to modify the content of this website at any time, but we are under no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.

Prices for our products are subject to change without prior notice.
We reserve the right at any time to modify or discontinue the Service (or any portion or content thereof) without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Some Products or Services may be available online only through the website. These Products or Services may be available in limited quantities and may only be returned or exchanged in accordance with our Refund Policy: [LINK TO REFUND POLICY]
We have tried our best to display as accurately as possible the colors and images of the products that appear in the store. We cannot guarantee that your computer monitor's display of any colors will be accurate.
We reserve the right, but are not obligated to, to limit the sale of our products or Services to any person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any product or Service we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer to any product or Service made on this website is void if prohibited.
We do not guarantee that the quality of any product, Service, information or other material you purchase or obtain will meet your expectations or that any defect in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel purchases per person, per household or per order. These restrictions may include orders placed by or under the same customer account, same credit card and/or orders using the same billing and/or shipping address. In the event that we make a change or cancel your order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time of placing your order. . We reserve the right to restrict or prohibit orders that in our sole judgment appear to be placed by resellers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number and expiration date, so that we can complete your transactions and contact you when need.

We may provide you with access to third-party tools that we neither monitor nor have any control over or input into.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without have any endorsement. We will not accept any liability whatsoever arising out of or in connection with your use of optional third-party tools.
Any use of the optional tools offered through the website is entirely at your own risk and discretion, and you warrant that you are familiar with and agree to the terms and conditions. terms of tools provided by the relevant third-party vendor(s).
In the future, we may also offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services are also subject to these Terms of Service.

Some of the content, products and Services available through our Services may include material from third parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for checking or evaluating the content or accuracy, and we do not warrant and shall not have any obligation or liability with respect to any third party materials or websites, or for any other third party materials, products or Services.
We are not responsible for any harm or damage whatsoever in connection with the purchase or use of goods, Services, resources, content or any other transactions made in connection with any website. any third party website. Please review third party policies and practices carefully and ensure that you understand them before making any transactions. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

If, at our request, you submit some specific submissions (e.g. entries) or there is no request from us, then you submit your creative ideas, proposals, proposals, plans or other material, whether online, by email, by mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without limitation, edit edit, copy, publish, distribute, translate and use in any medium any comments you forward to us. We are and will not be obligated to (1) keep any comments confidential; (2) pay compensation for any comments; or (3) to respond to any comments.
We may, but are under no obligation to monitor, edit, or remove content that we determine in our sole discretion to be illegal, offensive, threatening, libelous, defamatory, obscene, obscene or otherwise objectionable. or violate any party's intellectual property rights or these Terms of Service.
You agree that your comments will not infringe any rights of any third party, including copyright, trademark, privacy, personal or other personal or proprietary right. You also agree that your comments will not contain libelous or illegal, abusive or obscene material or contain any computer virus or other malware that may affect our operations. The Service or any website is related in any way. You may not use a fake email address, pretend to be someone other than yourself, or otherwise mislead us or a third party as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We are not responsible and not liable for any comments posted by you or any third party.

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here:

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its content: (a) for any illegal purpose; (b) induce others to commit or engage in any unlawful act; (c) violate any international, federal, provincial or state regulation, rule, law or ordinance; (d) infringes or violates our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, threaten or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race , age, national origin or disability; (f) submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any web site related, other websites or the Internet; (h) to collect or track the personal information of others; (i) for spamming, phishing, pharmaceutical, pretexting, information gathering, data collection or scraping; (j) for any obscene or immoral purpose; or (k) interfere with or circumvent the security features of the Services or any related websites, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violation of any prohibited use.

We make no warranties, representations or warranties that your use of our Services will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that we may delete the Service from time to time for an indefinite period or cancel the Service at any time without notice to you.
You expressly agree that your use or inability to use the Service is at your sole risk. The Services and all products and Services made available to you through the Services (unless expressly stated by us) are provided 'as is' and 'as available' for your use without any representations, warranties or conditions of any kind, express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
Under no circumstances will, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service Providers or licensors liability for any injury, loss, claim or any direct, indirect, incidental, punitive, special penalty. or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs or any similar damages. any order, whether based on contract, tort (including negligence), strict liability or other circumstances, arising from your use of any Service or any product purchased using the Service or for any other claim relating in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted or made available through the Service. services, even when informed of their capabilities. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions liability Our services will be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, suppliers our services, subcontractors, suppliers, interns and employees against any claim or demand, including reasonable attorneys' fees, made by any third party as a result of or arising from your breach of these Terms of Service or the materials they include by reference, or your violation of any law or third party rights.

In the event any provision of these Terms of Service is determined to be illegal, void or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law. license and unenforceable portion shall be deemed removed from these Terms. Services, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties arising before the date of termination will survive the termination of this agreement for all purposes.
These Terms of Service are in effect unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our website.
If, in our sole discretion, you fail to comply, or we suspect that you have failed to comply with any provision or provision of these Terms of Service, we may also terminate this agreement. at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or may thereby deny you access to our Services (or any part thereof).

Our failure to exercise or enforce any right or provision in these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in connection with the Services constitute the entire agreement and understanding between you and us and govern your use use of the Service, supersedes any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ireland.

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use or access to our website or the Service after posting any changes to these Terms of Service will constitute acceptance of those changes.

Questions about the Terms of Service should be directed to us at

ADO Brand Warranty Policy

Chính sách bảo hành Xe đạp trợ lực điện ADO

Thời hạn bảo hành và Chính sách bảo hành cho khách hàng
Warranty Period And Target Audience Terms

I. Phạm vi dịch vụ Bảo hành - Service object
Dành cho người dùng đã mua sản phẩm của thương hiệu ADO tại các cửa hàng chính
hãng trực tuyến và ngoại tuyến. Users who purchase ADO brand products in the of icially authorized online and of line stores.

II. Nội dung dịch vụ - Service Content
Thương hiệu ADO cam kết cung cấp dịch vụ tư vấn công nghệ và bảo hành sản phẩm cho
người dùng khi lắp đặt và sử dụng sản phẩm thương hiệu ADO.

ADO brand commits to providing technology consulting and product maintenance services for users when installing and
using ADO brand products.

III. Trung tâm chăm sóc khách hàng hậu mãi - After-sales Service Centers

IV. Chính sách dịch vụ kĩ thuật hậu mãi - Technical After-Sales Service Policy

4.1. Hỗ trợ kĩ thuật trọn đời - Lifelong Technical Support

Thương hiệu ADO cam kết cung cấp dịch vụ kỹ thuật trọn đời cho người dùng ADO. Bất
cứ điều gì bạn cần, xin vui lòng liên hệ với chúng tôi.

ADO brand commits to providing lifetime technical service to ADO users. Anything you need,please contact with us.

4.2. Dịch vụ bảo hành miễn phí - Free Maintenance Service

Theo chế độ bảo hành, nếu sản phẩm có vấn đề về chất lượng, thương hiệu ADO cam kết cung cấp dịch vụ bảo trì miễn phí cho người dùng, cụ thể như sau:

Under the warranty, if product quality issues, ADO brand commits to providing free maintenance service for users, as the follows:

Vui lòng liên hệ với cửa hàng đại lý và cung cấp những thông tin sau:

Please contact the of line dealer store and provide the following information:

1) Hóa đơn mua hàng / Order receipt
2) Số hóa đơn: số khung, tên khách hàng, mã động cơ
Order number: frame number, customer name, motor code

3) Ngày mua hàng / Date of purchase

4) Mẫu xe / Model
5) Miêu tả lỗi / Fault reason

6) Hình ảnh và video cho lỗi xe / Failure video and photos

4.3. Dịch vụ bảo hành có trả phí - Paid Maintenance Service

Nếu sản phẩm ADO bất thường vì những lý do sau, thương hiệu ADO sẽ cung cấp dịch vụ
tư vấn công nghệ miễn phí và bảo trì trả phí cho người dùng:

If the ADO product is abnormal because of the following reasons, ADO brand will provide free technology consulting and paid maintenance services for user

1) Hư hỏng do lắp đặt các bộ phận không chính hãng lên xe đạp;

Damage caused by using the unoriginal parts to install the bike;

2) Các bộ phận hoặc sản phẩm quá hạn bảo hành;
The parts or products which is over-due warranty time;
3) Hư hỏng do sử dụng, sửa chữa, bảo trì không đúng cách;
Damage caused by improper using, repairing and maintain;
4) Thiệt hại do thiên tai, thiệt hại thủ công;
Damage caused by the nature disaster, manual damage;

5) Không thể cung cấp bằng chứng như video hoặc hình ảnh;

Can not provide the evidence like video or picture;
6) Hư hỏng do sửa đổi, thêm bớt các bộ phận;

Damage caused by the revising, adding or reducing the parts;
7) Các bộ phận có khả năng bị mòn, như lớp phủ, lốp xe, xích, bàn đạp, v.v;
The parts which are wearing parts, like the coating, inner tube, chain, pedal, etc.;
8) Thiệt hại do ngâm nước;
The damage caused by the water inflow;